I'm sorry for that, we know this situation is not good especially with respect to the fact it affects shopping sites (not only) in busiest shopping time of the year. We still have 3 working days remaining but I'm bit sceptic about fix to be release this week at this moment. Works fine when Mail Shield is turned off or if I turn off the Firewall is turned off. We still work on fixing original issue and my assumption - we could get it this week, is now showing as less probable. 249 this weekend, Outlook mail will not send or receive messages to/from Gmail accounts when Mail Shield is active. Sorry for inconvenience caused by wrong advise from our front line support. I have told them (to our support) multiple times that this general treatment - reinstall - is not valid for us and could lead to even worse situations if it is done without proper analysis of current customer's case. Note that reinstall will not help in most cases users are having troubles with avast passwords. The extension, if present in the browser, should recognize this tab and initiate pairing (exchanging security token) with main application which is used for application to extension communication encryption. That will open tab in Firefox with activation/installation page. To get that working you need pair extension with avast passwords again, you need to go to Avast->Settings->Passwords and hit Install extension to Firefox again.
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